AI Optimization
AI that doesn’t just report — it prices.
Predict what each customer will pay, quantify how demand moves, flag churn before it costs you, and resolve disputes automatically — then push approved prices straight back into your ERP. Every recommendation comes with the evidence behind it.
Turn revenue signals into margin-protecting action
SmartRevIQ AI Optimization sits on top of your pricing, deal, and rebate data and converts it into decisions your teams can act on — and defend. Pricing, finance, and revenue teams use it to find hidden margin, anticipate customer behavior, and move faster, without trading away transparency or control.
Built on: machine-learning models for prediction, agentic AI for autonomous resolution, and an LLM copilot (Mynah AI) for natural-language insight — not a generic “AI” wrapper.
What SmartRevIQ AI Optimization does
AI Customer Segmentation
Cluster your base by behavior, value, and cost-to-serve — so offers and pricing fit each segment instead of the average.
- Segment on demographics, purchase patterns, and behavior
- Power hyper-personalized offers and messaging
- Track shifting preferences in real time
Outcome: higher conversion and share-of-wallet from the segments that actually respond.
Churn Risk Analytics
Catch disengagement early and trigger retention while the account is still winnable.
- Detect the leading indicators of churn
- Rank accounts by churn probability
- Auto-trigger retention plays
Outcome: protect revenue you’d otherwise lose silently.
Willingness-to-Pay Estimator
Estimate what each customer or segment will actually pay, so you stop leaving money on the table — or pricing yourself out.
- Measure price sensitivity at scale
- Set the optimal price point per segment
- Lift margin without killing demand
Outcome: fewer blanket discounts, more precise prices.
Elasticity Intelligence
Quantify how demand reacts to price across products and regions, and feed it into every promo and discount call.
- Product- and region-specific elasticity
- Adapt promotions by segment
- Sharper revenue forecasting
Outcome: discounting decisions backed by math, not gut.
Smart Pricing Boundaries (Corridors)
Set AI-driven floor, target, and stretch prices that keep reps in bounds and deals moving.
- Stop underpricing and overpricing at the source
- Give sales clear, defensible guardrails
- Hold margin while staying competitive
Outcome: pricing discipline that speeds deals instead of slowing them. See pricing →
AI Agents for Chargeback Resolution
Autonomous agents classify, validate, and resolve disputes across wholesalers, GPO/IDN, 340B, and federal programs.
- Auto-classify disputes by pattern
- Validate claims against transaction data
- Recommend or execute resolution
Outcome: recover revenue faster, with less manual overhead. See chargeback →
No black box. Every recommendation shows its work.
Enterprise pricing decisions have to survive scrutiny from finance, sales, and audit. SmartRevIQ is explainable by design.
Evidence on every output
See the drivers behind each WTP estimate, elasticity curve, and corridor — not just the number.
Auditable trails
Every AI-influenced price and dispute resolution is logged, versioned, and traceable.
Human-in-the-loop control
You decide how much autonomy each model and agent gets, from suggest-only to fully automated.
Intelligence that executes in your ERP — not just another dashboard
Most AI pricing tools advise and stop. SmartRevIQ closes the loop: maintain discount and price logic in the SmartRevIQ UI, then publish approved outputs back to your ERP — in SAP, as native condition records with effective-date control. Recommendations land where your business actually runs — across SAP, Oracle, NetSuite, CRM, CPQ, and e-commerce.
Why teams choose SmartRevIQ AI Optimization
Transparent, aligned, and built to execute — so teams act decisively and protect margin before it leaks.
Proactive, not reactive
Surface churn, margin shifts, and pricing inefficiencies before they hit the P&L.
One source of truth
Align sales, finance, and pricing on the same numbers and the same logic.
Scalable
Works across geographies, business units, and pricing models — from a handful of SKUs to a full catalog.
Fast to value
Built to run on your existing ERP data, so you can prove impact on a real slice before rolling out wide.
Proof, not promises
We used to defend every price with gut feel and a spreadsheet. Now finance and sales see the same willingness-to-pay evidence behind each number — and the recommendations land back in SAP, not in a slide deck.
— VP of Pricing, Global Pharma Manufacturer
The corridors gave our reps real guardrails, and the chargeback agents took a manual, error-prone process off our team’s plate. We’re catching margin leakage we never used to see.
— Director of Revenue Management, CPG Company
See SmartRevIQ AI Optimization on your own data
Bring a slice of your pricing data and we’ll show you the margin it’s hiding.