SmartRev Chargeback
Automate pharmaceutical chargebacks, eliminate revenue leakage, and gain complete visibility across wholesalers, GPO/IDN, 340B, and federal programs—all in one intelligent platform.
Bring Control and Confidence to Chargebacks
Chargeback errors and blind spots can quietly erode gross margin. SmartRev centralizes ingestion, scrubbing, validation, and reconciliation of chargeback data at scale—backed by program-aware rules and analytics designed for pharma complexities (GPO/IDN, 340B program, FSS, VA/DoD).
Key Capabilities
High-Fidelity Data Processing
Automated ingestion of EDI 844/849 and 867 sell-through, with enrichment, de-duplication, and rigorous validity checks.
Smart Validation & Reconciliation
Program-aware rules (contract price, eligibility, units, reversals) reconcile claims to contracts and list/WAC changes.
Dispute & Resolution Workflow
Exception queues with root-cause tagging, templates for wholesaler disputes, and full audit trails.
Membership & Eligibility
Manage customer/GPO rosters and contract eligibility to reduce mismatches and duplicate discount risk.
Program Analytics & Scorecards
Operational reporting and partner scorecards to monitor accuracy, timeliness, and chronic error sources.
ERP/CRM/Finance Integration
Connect SAP, Oracle, NetSuite, Salesforce, and data lakes to sync pricing, accruals, and settlements.
How SmartRev Chargebacks Works
Our process ensures every claim is validated, reconciled, and resolved with complete traceability.
Ingest & Normalize
EDI and portal files land in SmartRev; formats are standardized and enriched with contracts, price lists, and rosters.
Validate
Rule engine checks contract price eligibility, unit measures, effective dates, reversals, and ship-to alignment.
Reconcile
Claims are matched to reference data; compliant claims are auto-approved, exceptions routed to analysts.
Dispute & Resolve
Auto-generate dispute packets with evidence; track outcomes and partner response SLAs.
Analyze & Improve
Dashboards highlight margin leakage, duplicate discount risks (incl. 340B), and partner performance trends.
Business Outcomes
Unlock measurable improvements in accuracy, margin, and compliance.
Modern Pricing for Competitive Advantage
SmartRev Pricing transforms how enterprises approach pricing by delivering data-driven insights, dynamic optimization, and enterprise-grade flexibility. Our platform empowers pricing, sales, and finance teams to make fast, confident pricing decisions across every channel.
See Chargebacks with Total Clarity
Schedule a walkthrough of SmartRev Chargeback Management tailored to your contracts and partners.